Contact & Referrals

Contact LYFIT & Start an NDIS Referral

Looking for NDIS disability support in Sydney? Whether you are enquiring for yourself, someone you support, or a participant you work with, our team can discuss available LYFIT services and explain the next steps.

Get in touch

Contact our team for service information and a conversation about availability, support goals and the next steps.

General enquiriesadmin@lyfit.com.au
Office number1300 038 377
Punchbowl office43 Cullens Rd, Punchbowl NSW 2196
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Green Valley location241 Green Valley Rd, Green Valley NSW 2168
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Available servicesSubject to participant needs, suitability, location, service scope and team capacity.

Send an enquiry

For general enquiries and initial referrals only. Please share your contact details and the type of support you are interested in; our team can discuss what additional information is needed.

Please do not enter medical records, diagnoses, dates of birth, NDIS numbers or other sensitive participant details here. If more information is needed, contact LYFIT to arrange an appropriate private referral process. If enquiring for someone else, obtain their permission first.

One Contact Page

Referral pathways

Start with a general enquiry here, whether you are a participant, family member or professional. This is not a clinical intake form. LYFIT will discuss the next steps and any additional information needed before accepting a referral.

Participants & families

Enquire about supports for yourself or someone in your care, including day programs, daily living assistance and community activities. You do not need to know the exact service name to ask a question.

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Support coordinators

Ask whether LYFIT may be suitable for a participant, what services are currently available, and how to begin a referral. Please avoid sharing identifiable plan or clinical details in this form.

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Hospitals & allied health

Contact LYFIT about an initial referral from a hospital, allied health or discharge planning team, and discuss what support or coordination may be possible.

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Other professionals

Professionals and community organisations can enquire about referral pathways, service availability and collaboration relevant to NDIS participants.

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Explore NDIS Supports

Services you can enquire about

Choose a service to learn more, or use the enquiry form if you are not sure which support is appropriate. Availability depends on your needs, location and LYFIT's current service capacity.

What happens after you contact LYFIT?

A straightforward starting point for general enquiries and new referrals.

1

Send an enquiry

Complete the form above, call or email LYFIT with your general question or service interest.

2

Discuss your needs

Our team can ask about the type of support, preferred location, timing and any relevant accessibility needs.

3

Check service suitability

LYFIT will discuss what may be suitable, including availability, service scope and funding arrangements where relevant.

4

Understand the next steps

If the service may be appropriate, we can explain the referral and onboarding process and how to share any necessary documents privately.

Common Questions

Contact and referral FAQs

Clear answers before you take the next step.

Can I contact LYFIT without a support coordinator?

Yes. Participants and families can make an initial enquiry directly. We can discuss whether a service may suit your circumstances and what information is required next.

What should a professional include in a referral enquiry?

Start with your name, organisation, contact details and the service you would like to discuss. Do not include NDIS numbers, medical information or participant documents in this general form.

Does submitting a form confirm that support is available?

No. An enquiry is the first step. Service suitability and availability depend on the type of support, location, individual requirements and current capacity.

Can I upload participant documents here?

No. This enquiry form does not accept files. If further documents are needed, contact LYFIT so the team can explain an appropriate private referral method.

Feedback, accessibility or a concern?

If you have feedback, would like information in another format, or need help communicating with our team, please call or email LYFIT. You can also use our feedback page.

For concerns about the quality or safety of NDIS supports, you can also contact the independent NDIS Quality and Safeguards Commission.

Need to speak with someone?

Our team can help you choose an appropriate next step without putting sensitive information into a public enquiry form.

Call 1300 038 377

Ready to speak with LYFIT?

For urgent medical emergencies, call 000. For non-urgent NDIS enquiries, contact our team.